doesn't just happen. It takes a conscious and concerted
the part of the manager to support and encourage their employees'
initiative. The performance
appraisal is one of the most important ways an organisation
can ensure the
continued best performance practices of its employees and
to promote their future development.
Many managers have recognised that the skills and techniques
for the successful appraisal can be used in their everyday
operations and have become
multi-skilled and better managers as a result.
so many processes in business, appraisals can be a wonderful
forum for review,
development and communication. On the other hand they can
be a 'tick the box' exercise
that is relatively meaningless.
of the reasons why appraisals can often be meaningless are:
They're rushed. They're one-way. They refer to things which
are no longer relevant. People lie
here's why appraisals can be useful:
two-way. They're thoughtful. They offer support and motivation.
This program covers the important skills of leading an appraisal
cycle that is useful,
meaningful and supports and encourages development and commitment
to the team
How to carry out an effective appraisal
• How to build rapport and relax the appraisee
• How to avoid appraisal pitfalls
• How to praise and criticise constructively
• How to pre-empt and handle difficult situations
• How to complete an appraisal form clearly and objectively
• How to ensure great performance is maintained after